Frequently Asked Questions

  1. I am unable to download the newest version with my registration instructions.
  2. I lost my registration information.
  3. How do I install a newer version?
  4. Do you have a Mac version of your software?

  1. I am unable to download the newest version with my registration instructions.

    Registration information has changed. As a registered user you will receive new one upon request.
    ^

  2. I lost my registration information.

    Please send an email to info@picmeta.com along with information to help us identify you in our records, such as name, registration email address, date of purchase, invoice number.
    ^

  3. How do I install a newer version?

    Simply install over the old version, it is not necessary to uninstall the existing version first.
    ^

  4. Do you have a Mac version of your software?

    Unfortunately we do not have Mac versions. There are plans, but it won't be very soon because of an extensive roadmap for the windows products.
    ^